The VPTN Consumer Promise

Verified & Vetted

Every VPTN-certified business must meet the following requirements:

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• Licensed: Holds all required trade licenses issued by the State of Vermont

• Insured: Maintains active general liability insurance and, where applicable, workers’ compensation and trade-specific coverage

• Registered: In good standing with state and any relevant local agencies

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Proven Quality

Our members have demonstrated consistent excellence:

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• Minimum of 2 years of experience serving Vermont homeowners

• A 4-star rating or higher based on verified customer reviews

• No unresolved complaints or active legal disputes on record

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Committed to Integrity & Service

Each business pledges to uphold our values:

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• Signed the VPTN Code of Ethics — including transparency, fair pricing, and respect for your home

• Provides accountable service, including issue resolution when expectations are not met

• Maintains professional, responsive communication with all clients

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Support You Can Count On

VPTN is here to protect your experience:

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• We review and address all consumer complaints

• Businesses that fail to meet our standards lose their certification

• Your trust and satisfaction are our highest priorities

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Certified. Trusted. Vermont Strong.

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Look for the VPTN Verified Badge — your assurance of quality, professionalism, and accountability.

No guesswork. No shortcuts. Just Vermont’s best.